Setting up

The Pigeonhole Live platform comprises four separate interfaces: the Projector Panel, the Admin Panel, the Moderator Panel and the Audience Web App. Each of these panels run on your everyday mobile devices such as laptops, tablets and smartphones. As long as you have an Internet connection, it should work.

To set up Pigeonhole Live at your event, you will need the following:

  • 1 × Laptop
  • 1 × Projector screen
  • 1 × Dedicated LAN line
  • 2 × iPad or tablets with 3G/4G

A graphic switcher is recommended for events that have multiple inputs and a single output, for frequent switching between videos, presentation slides and/or the Projector Panel. You may consider using a graphic switcher for a smoother transition between the various outputs.

The numbers provided above are based on the setup of a single-session event in the same venue. If you have a multiple-session event (e.g. parallel or breakout sessions) in different venues, multiply this number by the number of breakout sessions you have.

The following table provides an overview of the best practices in setting up the panels for best performance and reliability.

Panel Device Internet connection Browser Resolution
Projector Panel Laptop Dedicated LAN line Chrome or Firefox. If you are using Internet Explorer, make sure it is version 9 and above. 1024 × 768 pixels or above
Admin Panel Tablet 3G/4G Chrome or Firefox. If you are using Internet Explorer, make sure it is version 9 and above. 1024 × 768 pixels or above
Moderator Panel Tablet 3G/4G Chrome or Safari. You may also use a full-screen browser from the Apple Store or Google Play. The Moderator Panel is optimised for use on a tablet, but you may also use a laptop.

A dedicated Internet connection is recommended for the devices powering the Projector Panel and Moderator Panel to ensure a stable connection throughout the session. This ensures that any disruption in WiFi connectivity will not affect the speed and response time.

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