Payment methods and refund policy

Accepted methods of payment

We accept Visa, MasterCard and American Express debit and credit cards for new Pigeonholes and Add-ons purchased through the Dashboard. If you encounter any difficulty making payment, please contact your card issuer.

For enterprises and larger purchases, we also accept international bank transfers and can issue quotations and process purchase orders. For more information, please contact your Account Manager or submit a support request via the Dashboard.

Refund policy

Unfortunately, we do not provide refunds. However, your Pigeonhole has no expiry date! This means that you can use it for your next event, even if it's one year from now.